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Awards and Honors

Drive Sustainable Growth Drive Sustainable Growth
Talents × Growth
  • Excellence Award for Extra Acceptance of Indigenous Institutions.
  • First Place in the 2023 Annual Business Performance Evaluation of the Business Institution Group organized by a personnel institute affiliated with the Personnel Office of the Ministry of Finance.
  • The Workplace Educare Service Center of the BOT Taiyuan Building won the 2023 Workplace Childcare Facility Competition within the Public Sector organized by the Director-General of the Personnel Administration – Excellent Award.
  • Won the 2023 16th Taiwan Corporate Sustainability Awards (TCSA) Corporate ESG Performance Award – Aging-friendly Leadership Award.
Social ÷ Inequality
  • Gold Award of the Ministry of Culture's 16th Art & Business Awards with our long-term commitment to promoting culture and arts and engagements in building restoration.
  • Won the 2023 16th Taiwan Corporate Sustainability Awards (TCSA) Corporate ESG Performance Awards – Social Inclusion Leadership Award.
  • Taiwan Sustainability Action Awards (TSAA) 2023-SDG1 Silver Prize. (Charitable Trust Promoting Plans for the Disadvantaged)
  • 2023 Asia Responsible Enterprise Awards (AREA)-Social Empowerment.
  • 2023 Sports Activist Awards conferred by the Sports Administration, Ministry of Education.
  • 2023 Sports Enterprise Certification of the Sports Administration, Ministry of Education.
Products ∞ Services
  • First place in the 2nd Session of the Care Trust Awards (Group A) in the Second-phase Plan Appraisal of the Trust Company Promoting Trust 2.0, established by the FSC.
  • Received four 2023 Diverse Trust Innovation awards in the 3rd Trust Awards sponsored by the Commercial Times, including the Best Charitable Trust Innovation – Golden Quality Award, the Best Nursing Care Trust Innovation – Quality Award, the Best Service Trust – Quality Award, and Cross-sector Cooperation Recommendation – Golden Quality Award.
  • Won four awards in the Golden Security Award, the Golden Quality Award in the Credit Line Data category and Credit Card Data category, and a Special Contribution Award – Sustainable Financing in 2023 from the Joint Credit Information Center (JCIC).
  • Won three awards–the Credit Guarantee Golden Quality Award–Financial Institution Group, Credit Guarantee Golden Quality Award – Credit Manager Group, and Post-pandemic Revitalization Award – in 2024 from the SME Credit Guarantee Fund.
  • Won the Best Service Quality Award and Best Sustainable Management Award in the 2023 Excellent Bank Ratings by Excellence Magazine.
  • K-Design Award (New Digital Brand Image)
  • Won four awards–Excellent Banks in Group A, and first place in the industry performance categories of Information and Digital Industries, Green and Renewable Energy Industry, and Strategic Stockpile Industries in the First Six Core Strategic Industries Loan Performance Appraisal of the FSC.
  • Won the Best Customer Recommendation Award and Best Video Marketing Award in the 8th Wealth Management Awards of Fortune Magazine in 2023.
ESG卓越績效 ESG卓越績效
Environment
  • Greenhouse gas emissions of Department of Domestic Operations in 2023 decreased by 10.84% compared to 2022.
  • Water consumption decreased by about 20.9 million liters compared to 2022.
  • The green procurement ratio for specific items was 98.17 (the annual target value was 95%); a full mark of 100.
Social
  • The average monthly female-male salary rate is 1.05.
  • The basic salary rate between male and female employees is higher than two times over.
  • Employee salary increase of 5% in 2023.
  • Average training hours per person amount to 24.22 hours.
  • External professional training attended by 2,616 people.
  • Subsidies to encourage employees to pursue continuing education and obtain licenses reached NT$1.467 million and benefited 1,505 people.
  • Held art festivals, including painting, photography, and calligraphy, involving 2,660 pieces of art in 2023.
  • Assisted with agricultural product marketing by purchasing 2,000 boxes of atemoyas, 1,500 boxes of golden diamond pineapples, and 180 boxes (1800 kilograms) of pomelos.
Governance
  • The consolidated surplus before tax reached NT$28.4 billion.
  • Participated in Ministry of Finance government share finance undertaking an ESG advocacy platform.
  • Facilitated sustainability-linked loans of about NT$103.6 billion, the credit limit balance for green energy-related industries of about NT$425 billion, and loan balance for the six core strategic industries of about NT$771.2 billion.
  • Continued to promote four major digital transition projects, and cumulatively trained 141 gross-roots staff members for the digital transformation up until 2023; continued to manage the new phase of the digital transition flagship plan, and completed 30 plans from 2021 to 2023.
  • Customer satisfaction was 99.68% in 2023.
  • Held 728 investment and financing presentations and lectures with 30,634 attendees, among of which, 83 were about sustainability with over 3,580 customers present.

2023

  1. National Council for Sustainable Development- National Sustainable Development Awards
  2. 2023 Workplace Childcare Facility Competition within the Public Sector organized by the Directorate-General of Personnel Administration-Excellent Award
  3. The Ministry of Culture's 16th Arts & Business Awards- Annual Sponsorship Award
  4. The Ministry of Culture's 16th Arts & Business Awards-Gold Awards
  5. Taiwan Sustainability Action Awards (TSAA) Sustainability Action Award - SDG1
  6. 2023 16th Taiwan Corporate Sustainability Awards (TCSA) Corporate ESG Performance Awards Aging-Friendly Leadership Award
  7. 2023 16th Taiwan Corporate Sustainability Awards (TCSA) Corporate ESG Performance Awards Social Inclusion Leadership Award
  8. 2023 16th Taiwan Corporate Sustainability Awards (TCSA) Corporate Sustainability Reports Awards – Golden Prize
  9. Asia Responsible Enterprise Awards(AREA) Social Empowerment
  10. Asia Responsible Enterprise Awards(AREA) Corporate Sustainability Reporting
  11. 2023 Winner of the Reader's Digest's Trusted Brand Gold Award in the Banking Category

2022

  1. The Ministry of Culture's 15th Arts& Business Awards – Gold Awards
  2. 2022 15th Taiwan Corporate Sustainability Awards(TCSA) - Corporate Sustainability Reports Awards – Golden Prize
  3. 2022 15th Taiwan Corporate Sustainability Awards(TCSA) - Corporate ESG Performance Awards – Social Inclusion Leadership Award
  4. 2022 Winner of the Reader's Digest's Trusted Brand Gold Award in the Banking Category
  5. Recognized on the lists of World's Best Banks 2022 – Forbes