Message from the Chairperson

Taiwan Financial Holding Co., Ltd. (TFH) has steadily advanced on its path toward sustainable development. Guided by our mission to "Co-create a sustainable future and achieve a green transition," we remain dedicated to integrating ESG principles into every aspect of our operations. In retrospect, the Group demonstrated a profound commitment to sustainable development throughout 2024, consistently generating enduring value for society, the environment, and the enterprise.

We have continued to deepen our analysis and management of climate-related risks and opportunities, while actively investing in the development of green financial products and services to support our clients’ transition to a sustainable future. Additionally, we voluntarily adopt the Science-Based Targets initiative (SBTi) methodology to set specific GHG mitigation goals. We are also leading the way in piloting an internal carbon pricing mechanism, embedding a path to net-zero into our daily operations.

As a trusted state-owned financial institution serving the people of Taiwan, we are committed to strengthening consumer protection, promoting financial inclusion, and enhancing fraud prevention as our key strategic priorities. Across the Group, we adhere to international standards, including ISO 37001:2016 (Anti-Bribery Management Systems), ISO 10002:2018 (Customer Satisfaction), and ISO/IEC 27001:2022 (Information Security Management Systems), to strengthen our management mechanisms.

To increase our social impact and optimize resource allocation, we have adopted the Business for Societal Impact (B4SI) framework, as advocated by the London Benchmarking Group (LBG). By implementing quantitative assessment tools, we aim to ensure that our community engagement activities are both strategic and measurable, embodying our core value of “shared prosperity."

Our commitment to sustainability is forward-looking, rooted in ideals, and driven by action. Taiwan Financial Holdings will continue moving forward with innovation as our engine and responsibility as our compass—channeling positive energy into the nation’s sustainable transition and working hand-in-hand with society to build a better future for the next generation.